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Open Your x1bet Privacy Choices

Open your account with a clear Privacy Policy covering account records, device checks, cookies and payment data for Touch 'n Go, GrabPay, Boost dan FPX.

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Explore How Our Privacy Policy Applies

x1bet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains what we collect when you create an account, verify access, use the lobby, manage wallet records or contact support. We use account details to run sign-in checks, protect your balance records, process privacy requests and keep security logs connected to your session.

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Payment references from Touch 'n Go, GrabPay, Boost dan FPX are handled as wallet data, not as public profile content. We do not sell your personal data. We may share limited data with service partners that help with hosting, fraud checks, payment routing, support tools and
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legal requests. Access and eligibility depend on local law and are available where local law permits. If a rule requires us to keep a record, we retain only what is needed for that purpose, then remove or anonymise it when retention no longer applies.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Check Your Privacy Contact Paths

Privacy questions should reach the team that can identify your account safely. Contact us from the account area when possible, because that gives us the session context we need without asking you…

Live chat privacy desk Use live chat when you need a quick privacy question answered before or after opening your account. Our team can point you to the correct request route without asking for extra data in chat.

Email data requests Send access, correction or deletion requests by email with your account ID and the contact address you used. We may ask extra checks before changing records, so your account is not altered by another person.

Wallet record queries For privacy questions tied to Touch 'n Go, GrabPay, Boost dan FPX records, contact support from your account area. We compare the wallet entry with our logs before sharing or correcting personal data.

DATA CARE

Browse How We Protect Your Data

Our Privacy Policy is written around the data you actually provide: sign-in details, device signals, wallet references, support messages and cookie choices.

Account data handling

We collect details such as your account ID, contact address, sign-in activity and support messages. These records help us identify you, respond to privacy requests and protect your account from access that does not match your usual pattern.

Cookie controls

Cookies help keep your session active, remember language choices and measure page errors. You can manage cookie settings through your browser, but blocking some cookies may affect sign-in, wallet checks or privacy request forms.

Payment record privacy

Wallet entries for Touch 'n Go, GrabPay, Boost dan FPX are stored with account records and transaction references. We use them to reconcile balances, answer privacy questions and support required checks, not to create public profile content.

Security checks

We use device signals, login time, IP details and session records to detect account access that looks unusual. If a check raises concern, we may ask you to confirm control before we release or amend personal data.

Retention approach

We keep data while your account is active and for the period needed for disputes, security checks, accounting or legal duties. After that, we delete, mask or anonymise records where the purpose no longer applies.

Change requests

You can ask us to correct account details, provide a copy of personal data or remove records where removal is allowed. We check each request against security, payment and legal needs before acting.

Discover Privacy Answers Before Joining

These answers explain how the Privacy Policy works when you open an account, use cookies, make wallet transactions or contact support. They are written for Malaysia account holders and focus on practical privacy choices. If your question involves account access or eligibility, the answer depends on local law and availability where local law permits.

We collect account details such as your contact address, login records, device signals, support messages and wallet references. We use this data to run your account, answer requests and keep access checks tied to you.

We keep payment references so your wallet activity can be matched to your account, support questions and required checks. These records are handled as private account data and are not shown as public profile content.

Yes. Contact us from your account area or email the privacy team using your registered contact address. We may ask you to confirm control of the account before sending a data copy.

Send a correction request with the account ID, the detail that needs changing and the correct value. We check the request against security and wallet records before updating data linked to your account.

Cookies help keep your session active, remember basic settings and detect page errors. Some cookies connect to sign-in and security logs, so blocking them may affect account access or privacy request forms.

We share limited data only when needed for hosting, payment routing, security checks, support tools or a valid legal request. Partners receive only the data needed for their task, not full account records by default.

You can request deletion where the law and account requirements allow it. Some records may need to stay for payment checks, disputes, security or legal duties before they can be deleted, masked or anonymised.

Open Your x1bet Privacy Choices

Check Your Privacy Contact Paths

Browse How We Protect Your Data

Account data handling

Cookie controls

Payment record privacy

Security checks

Retention approach

Change requests

Discover Privacy Answers Before Joining

01 What personal data do you collect when I open an account?

02 Why do you keep Touch 'n Go, GrabPay, Boost dan FPX records?

03 Can I ask for a copy of my personal data?

04 How can I correct wrong account details?

05 Do cookies track my account activity?

06 When can you share my data with another party?

07 Can I ask you to delete my data?

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